A very Lean process Improvement history, with key milestones from ancient times – to our days. Feel free to add important events or correct the math.
Is it just me, or this is a universal tendency now – looking for Life Hacks instead of working towards Excellence?
Are you one of OZ? It is very hard to believe but it’s been 10 years since we had that wonderful BBQ in the Windsor Station courtyard…. There’s no cozy courtyard anymore, and we have all gone our own ways that were unknown to most of us ten years ago. At OZ, we had an […]
Here’s how to plan and deliver your project without a project management certification: just imagine that you have to eat an elephant, and follow these steps. If the elephant is really big, find the way to have only one elephant dropped on your plate. Make sure that the elephant is … well, does not move. This […]
A VP friend complained the other day that “the job is OK but I can’t get myself to the office, every day.” Before that statement, he looked and sounded like a happy senior executive steady and successful on his career path. Not true, he says. He is actually envious of people who have found their […]
As a leader, you have to always stand for your team, right? Wrong. Rather, first, you need to make sure you realize which team is “your team.” That may sound counterintuitive but that’s life. Being a manager (team lead, manager, director, etc.), you are in charge of a unit consisting of several individuals. If you […]
Dan Pontefract gave a good rundown of the recent continent-wide racial-bias training that Starbucks developed and delivered in record time. Starbucks reacted in an exemplary manner, but has the training achieved the goal? Unless we tacitly agree that the actual goal of Starbucks was to stomp out the public-relations wildfire, their expensive exercise has not […]
(On the photo, a post(wo)man delivering mail to the residents of Freising, Munich area) Door-to-door mail delivery to urban customers has been phased out in Canada in the last five years. This was a major cost-saving initiative of Canada Post. As a performance improvement specialist, I doubt its value for Canadians. Without a doubt, there is […]
If you promise to spend this extra hour with your family (or at least out of the office), I will tell you what needs to be done. And it is free, no purchase necessary. Your only investment is a pen and paper. I have done this exercise several times with various clients, and the results […]
Sheryl Sandberg (Facebook COO) once praised her boss for “trying to make meetings as productive as possible.” According to her, Mark Zuckerberg “asks people to send materials in advance so we can use the time for discussion” and “we try to be clear about our goal when we sit down for a meeting–are we in […]