According to Gallup, managers account for at least 70% of the variance in employee engagement scores across business units. The leaders’ influence trickles down throughout the entire organization. Simplifying the map, we may estimate that, in an average hierarchy, the CEO is accountable for almost 25% of the frontline engagement! That is why ALL performance […]
EVERYONE complains about the unmanageable amount of time spent on meetings, and the cost to the company. Some “disruptive” managers attempt to ban ALL meetings, but that does not work in our knowledge economy. To make your meetings meaningful and effective, we developed a Meeting Management Monitor that will help you achieve up to 50% […]
There are three ways to improve business performance of any organization: Technology – Processes – People. New technology may give you a sizeable performance boost. However, it will NOT guarantee you a lasting competitive advantage because your competitor will probably invest in similar equipment or technology. New equipment will not protect you in case of […]
A very Lean process Improvement history, with key milestones from ancient times – to our days. Feel free to add important events or correct the math.
Is it just me, or this is a universal tendency now – looking for Life Hacks instead of working towards Excellence?
Are you one of OZ? It is very hard to believe but it’s been 10 years since we had that wonderful BBQ in the Windsor Station courtyard…. There’s no cozy courtyard anymore, and we have all gone our own ways that were unknown to most of us ten years ago. At OZ, we had an […]
Here’s how to plan and deliver your project without a project management certification: just imagine that you have to eat an elephant, and follow these steps. If the elephant is really big, find the way to have only one elephant dropped on your plate. Make sure that the elephant is … well, does not move. This […]
A VP friend complained the other day that “the job is OK but I can’t get myself to the office, every day.” Before that statement, he looked and sounded like a happy senior executive steady and successful on his career path. Not true, he says. He is actually envious of people who have found their […]
As a leader, you have to always stand for your team, right? Wrong. Rather, first, you need to make sure you realize which team is “your team.” That may sound counterintuitive but that’s life. Being a manager (team lead, manager, director, etc.), you are in charge of a unit consisting of several individuals. If you […]
Dan Pontefract gave a good rundown of the recent continent-wide racial-bias training that Starbucks developed and delivered in record time. Starbucks reacted in an exemplary manner, but has the training achieved the goal? Unless we tacitly agree that the actual goal of Starbucks was to stomp out the public-relations wildfire, their expensive exercise has not […]