(On the photo, a post(wo)man delivering mail to the residents of Freising, Munich area)
Door-to-door mail delivery to urban customers has been phased out in Canada in the last five years.
This was a major cost-saving initiative of Canada Post. As a performance improvement specialist, I doubt its value for Canadians. Without a doubt, there is a better way to improve efficiency, instead of going into this cost cutting death spiral, as Tom Peters put it in his book “The Excellence Dividend.”
Since 2013, the only rationale offered by the Crown Corporation was that two-thirds of Canadians don’t have mail delivered right to their doors already, so the other five million should not complain. And a local public servant obligingly added at the time that this is even better for the elderly citizens – to have a daily walk to the communal “super-mailbox”…
But I digress. Let’s just do the math. Continue reading “Canada Cost Post-Saving Math”
If you promise to spend this extra hour with your family (or at least out of the office), I will tell you what needs to be done. And it is free, no purchase necessary. Your only investment is a pen and paper.
I have done this exercise several times with various clients, and the results were always positive. On average, you become 10% more time-efficient after the first attempt, and that is about one hour per day for a real-life professional.
The exercise will take you 7 minutes and 7 days: 7 minutes to finish reading this post and then 7 days to implement what you have read. Continue reading “What Would You Do With ONE EXTRA HOUR, Daily?”
Sheryl Sandberg (Facebook COO) once praised her boss for “trying to make meetings as productive as possible.” According to her, Mark Zuckerberg “asks people to send materials in advance so we can use the time for discussion” and “we try to be clear about our goal when we sit down for a meeting–are we in the room to make a decision or to have a discussion?”
At first, I thought Ms. Sandberg was being sarcastic: Can you really call those “efficiency tricks”? But then I had to admit that outside a limited ‘club’ of a few strong managers I have worked with, almost none of the business meetings that I have audited could be considered efficient.
Now the good news. The ‘tricks’ that make your meetings productive are not new or hard to learn, you can easily get ahead of Zuck (although he may be getting some extensive coaching right now); it is just a matter of self-discipline. Well, almost.
Just think about your next meeting as if it’s a project.
Continue reading “If Zuck Were Project Manager, He’d Learn More ‘Tricks’”
I have not yet met a single manager who would not complain about ‘boring’, ‘endless’ and ‘useless’ meetings they have to host or attend on a daily basis. And yet most of them are literally just a few words away from making their meeting a really effective communication and teambuilding tool.
I once worked with a senior leader, let’s call him James, who had daily ‘planning’ meetings with his extended team, first thing in the morning. Continue reading “What did I do to James?”
In other words, the tool will help you see what drives you and your team and if those drivers are aligned. Continue reading “PLACE YOUR STAR ON HUMAN VALUES MAP”
The three key reasons why some projects fail are:
There is but a grain of joke in this PM joke: requirements are key. In real life, three different sets of requirements could and should be identified during the project initiation.
Requirements-1: The Spec.
First requirements that come to mind are the “standard” ones: what exactly we have to deliver. If the “what” is not defined properly, different interpretations of the requirements will lead to reworks, conflicts, delays etc.
Although requirements definition and requirements management is an important part of the PM’s job, it is important to go one level higher and make sure that we understand the business context.
Requirements-2: The Constraints Triangle.
If you’ve read this far, you are probably not new to the project management. Hence you know that the triple constraints – Scope, Time, Cost – are part of PM life, and that another PM not-exactly-a-joke insists that you can pick only two. Continue reading “The Recipe for Project Success: 3 Requirements + 10 Values”
There’s an interesting article posted recently on LinkedIn Pulse. Jeff Haden put this in his post headline, making it almost instantly viral:
“8 of 10 Self-Made Millionaires Were Not ‘A’ Students. Instead, They Share 1 Trait.”
The trait, of course, is their willingness to learn.
While I agree with Jeff Hadden, that is not news. Similar observations were made before.
According to Tom Corley’s study of “Rich Habits”:
“85% of millionaires read two or more books a month that help them grow.”
Indeed, Elon Musk, one of today’s most admirable business leaders is known for having taught himself – literally! – rocket science by reading books. Moreover, according to his brother, Elon used to read two books per day when he was a kid. Continue reading “Shared Values of Self-Made Millionaires”
The CoachingOurselves Reflections 2017 – Rebalancing Society conference was an outstanding 3-day event filled with ideas, presentations and passion shared with us by the brightest minds: Henry Mintzberg, Philip Kotler, Dan Ponterfract, Ed Schein, Jonathan Gosling, Mitch Joel and many other prominent thinkers, businesspeople and coaches.
This true feast of sustainable leadership was concluded with a savory dessert – The Great Canadian Canoe Trip, five hours in double canoes going down the Devil’s River in Mont-Tremblant National Park.
Now, mentally going through the experience again, I think that this trip in the end of the conference was more than just for pleasure and relaxation. The unbridled nature, the canoes, and the river flow – all have their profound role in the understanding and “internalization” of the worldview experienced during the main event.
Here are my key takeaways from the Canoe Trip.
1. Key safety rules in the canoe are familiar to every manager:
- Avoid sudden movements.
- Go with the flow.
Nothing new, but that does not mean “don’t rock the boat”; it’s just that any disruption creates unnecessary risks and may lead to an accident, and is not necessary when you are on the right course.
2. The real leader in the canoe, the helmsman, is the paddler in the stern. He is the more experienced one, doing the steering. Leading from behind, he will be looking over the front paddler’s shoulder all the time, and if the latter does not have a small frame and wears a hat, the helmsman will not see much. Continue reading “Canoeing with Mintzberg”
Practice makes perfect.
Practice speaking and listening – and use technology to analyze your skills and measure the progress.
Sounds sophisticated? Not at all.
All you need is a simple speech recorder or just your smartphone. Make it a habit to record all substantial conversations that you have during the day, then allocate ample time to listen to the recordings and do a conscious “flight debriefing.”
You will be amazed.
That happens pretty much to everybody because you have never heard yourself “from the outside.” You will notice some obvious mistakes or mannerisms that sound so … well, disgusting, that you will not need much effort to get rid of them (like talking too much, interrupting, using pleonasms, periphrasis, discourse markers, grandiloquence, or being excessively magniloquent – just like I am now).
Additional benefit: you will retain much more from the conversations. That’s a good thing, especially when the discussion is important, and you have no chance to make notes. Next time you’ll impress your counterparts with your attention to detail.
One caveat though. You have to be discrete, i.e. your recording device must be hidden. Obviously, when you start openly recording the conversations all the participants do not talk naturally (yourself including) or do not talk at all. Another thing to bear in mind: this may be illegal in some states…
(Originally answered on Quora)
(Originally answered on Quora)
Most probably you want to share your surprise that Elon Musk, who reportedly stayed overnight at Tesla site on many occasions, still looks and behaves like a normal sociable person, gives interviews and is altogether in good health and good spirits, right?
This is because he is fortunate enough to have a solution to the ageless dilemma of “work-life” balance.
For most people, this problem exists, and exactly in this form – work vs. life – implying that the negative portion of your existence, called ‘work’, is balanced out by the positive ‘life’. When the balance is in place, then the negative impact that work leaves on your personality and health is cured by the positive emotions you get from what happens after work. Or that is how the unfortunate majority sees it.
There’s not much of an overlap between the Life and Work, and as this overlap is not considered healthy, we are advised by holistic gurus that we must disconnect, shut off etc. and not mix the two. Hence, there’s not enough room to have both, we either displace one at the expense of the other, or meticulously separate them, having not enough of either as a result. The rest is a multitude of ‘chores’, neutral in their nature; we just take them for granted, neither good nor bad. Continue reading “How can Elon Musk put in 80-100 hours a week and still have a life?”