(On the photo, a post(wo)man delivering mail to the residents of Freising, Munich area)
Door-to-door mail delivery to urban customers has been phased out in Canada in the last five years.
This was a major cost-saving initiative of Canada Post. As a performance improvement specialist, I doubt its value for Canadians. Without a doubt, there is a better way to improve efficiency, instead of going into this cost cutting death spiral, as Tom Peters put it in his book “The Excellence Dividend.”
Since 2013, the only rationale offered by the Crown Corporation was that two-thirds of Canadians don’t have mail delivered right to their doors already, so the other five million should not complain. And a local public servant obligingly added at the time that this is even better for the elderly citizens – to have a daily walk to the communal “super-mailbox”…
But I digress. Let’s just do the math. Continue reading “Canada Cost Post-Saving Math”
If you promise to spend this extra hour with your family (or at least out of the office), I will tell you what needs to be done. And it is free, no purchase necessary. Your only investment is a pen and paper.
I have done this exercise several times with various clients, and the results were always positive. On average, you become 10% more time-efficient after the first attempt, and that is about one hour per day for a real-life professional.
The exercise will take you 7 minutes and 7 days: 7 minutes to finish reading this post and then 7 days to implement what you have read. Continue reading “What Would You Do With ONE EXTRA HOUR, Daily?”
Sheryl Sandberg (Facebook COO) once praised her boss for “trying to make meetings as productive as possible.” According to her, Mark Zuckerberg “asks people to send materials in advance so we can use the time for discussion” and “we try to be clear about our goal when we sit down for a meeting–are we in the room to make a decision or to have a discussion?”
At first, I thought Ms. Sandberg was being sarcastic: Can you really call those “efficiency tricks”? But then I had to admit that outside a limited ‘club’ of a few strong managers I have worked with, almost none of the business meetings that I have audited could be considered efficient.
Now the good news. The ‘tricks’ that make your meetings productive are not new or hard to learn, you can easily get ahead of Zuck (although he may be getting some extensive coaching right now); it is just a matter of self-discipline. Well, almost.
Just think about your next meeting as if it’s a project.
Continue reading “If Zuck Were Project Manager, He’d Learn More ‘Tricks’”
I have not yet met a single manager who would not complain about ‘boring’, ‘endless’ and ‘useless’ meetings they have to host or attend on a daily basis. And yet most of them are literally just a few words away from making their meeting a really effective communication and teambuilding tool.
I once worked with a senior leader, let’s call him James, who had daily ‘planning’ meetings with his extended team, first thing in the morning. Continue reading “What did I do to James?”
Requirements can make or break your projects. Depending on your personal level of PM maturity, you will make sure that you have clarified them on one, two, or three levels. Here’s what can further improve your chances to deliver the project successfully: shared values of the team.
The secret is in the proper composition of your team. Assembling the right team is highlighted in a recent McKinsey report as one of the key practices that define the “art” of project leadership.
Granted, you will not always have the luxury to hand pick the team members. In the worst case, you are parachuted into a failing project and have to make do with what you have. Even in this worst-case scenario, what I suggest here will help – if you take personal values of your team members into consideration.
In short, personal values are needs, and they refer to desirable goals that motivate action. Thus above all, you need to make sure that at least your core team members’ values are aligned with the Goal of the project.
Continue reading “Advanced Project Management Secret: Shared Values”
A few months ago, I answered this question on Quora: “How can Elon Musk put in 80-100 hours a week and still have a social life or time for exercise, etc.?” My answer collected an incredible number of views and upvotes – a good indicator that this is (A) a hot topic and (B) my answer makes sense to many.
The answer I have for you today may be even more interesting. In part, this is your answer!
Here’s the scoop. (TL,DR version: go to Elon Musk Q7 questionnaire).
Personal efficiency, effectiveness, success – have been my favorite subjects and areas of research for quite some time. A few years ago, when I launched the Collectiver site and online tool, the objective was to find out why some teams are more efficient than others. According to my research and observations as a performance expert, the best-performing teams have significant internal alignment. That alignment I measure by the basic values’ congruence of the team members. Continue reading “Elon Musk Q7”
Here are a few off the top of my head. I am glad you’ve asked because it’s good to go through the list every once in a while.
1. Always have a plan. Thinking before doing requires some time and internal discipline but gives you an edge over the “doers” who act without thinking. Continue reading “What are the best tips and tricks for increasing productivity and time management?”
Over the weekend, I have read Dan Pontefract’s book “Flat Army.” I was looking forward to reading an inspirational text about change management, corporate culture improvement and employee engagement, but the book appears to take the reader further. Continue reading “Dan Ponterfract: “FLAT ARMY””
Stats indicate that the success rate for Lean initiatives is hardly over 5%. That means that up to 95% of continuous improvement programs fail to rescue the operation and have no sustainable effect.
The data and my analysis do not claim to be exhaustive but I believe the TRUE ANSWER to the question is provided indirectly by the Lean Six Sigma group on LinkedIn.
Here’s what I discovered today. Continue reading “Why Most Lean Six Sigma Projects Fail?”
I received a few messages with this question in reply to my original article.
My answer: Not at all. Continue reading “Was Starbucks’ venture into Lean useless?”