Tag: social responsibility

Analyzing the Purpose of Starbucks Training

Starbucks training and values

Dan Pontefract gave a good rundown of the recent continent-wide racial-bias training that Starbucks developed and delivered in record time. Starbucks reacted in an exemplary manner, but has the training achieved the goal? Unless we tacitly agree that the actual goal of Starbucks was to stomp out the public-relations wildfire, their expensive exercise has not […]

Canada Cost Post-Saving Math

Freising, Munich area, Germany

(On the photo, a post(wo)man delivering mail to the residents of Freising, Munich area) Door-to-door mail delivery to urban customers has been phased out in Canada in the last five years. This was a major cost-saving initiative of Canada Post. As a performance improvement specialist, I doubt its value for Canadians.  Without a doubt, there is […]

Canoeing with Mintzberg

Canoeing with Mintzberg

The CoachingOurselves Reflections 2017 – Rebalancing Society conference was an outstanding 3-day event filled with ideas, presentations and passion shared with us by the brightest minds: Henry Mintzberg, Philip Kotler, Dan Ponterfract, Ed Schein, Jonathan Gosling, Mitch Joel and many other prominent thinkers, businesspeople and coaches. This true feast of sustainable leadership was concluded with a savory dessert – The Great Canadian Canoe Trip, […]