Whether you are building a team from scratch or planning to improve the engagement of the existing team, you need to start measuring and monitoring employee engagement as soon as possible. This is Part 3 of “How to improve employee engagement”. Here you will learn why measuring employee engagement is important and how to set up […]
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Employee Engagement: Practical Steps to Take Now
This is Part 2 of “How to improve employee engagement”. In Part 1, we discussed “What is employee engagement” and how much it costs to not have an engaged workforce (more than you might imagine). In this part, we introduce the first practical steps you should take to improve your team’s engagement. While searching for […]
Unlocking Employee Engagement: Driving Productivity and Profits
As we enter the knowledge economy, forward-thinking leaders are increasingly looking to employee engagement as a key driver of sustainable productivity growth.
Learn more about employee engagement, its tangible benefits, and how to improve and measure it.
Post-Lockdown Employee Engagement Survey
As we start seeing the light at the end of the COVID-19 tunnel, we realize that we are not going to get back to normal. The new normal will be different. The pandemic crisis has been an “up-or-out” test for most businesses. Only the teams that have engaged employees will come out stronger. As a […]
The Performance Triangle – Balancing Workplace Hygiene, Motivation, and Engagement
The Performance Triangle components – workplace hygiene, motivation, and engagement – shape organizational performance.
Productivity, Happiness, Engagement and IQ
I merged and analyzed the available data on GDP (per capita), national IQs, happiness, and employee engagement worldwide, for 93 countries. My goal is to come up with practical suggestions to business leaders; thus, these observations are focused more on qualitative results and trends than on the “scientificity” of the idea. Here are my observations focused on qualitative results and trends.
The ROE: Return On Engagement
A traveler passes a construction site and sees three men working. He asks the first man what he is doing and gets a reply: “I am laying bricks.” The second says: “I am building a wall.” Finally, the third man answers: “I am building a cathedral.”
Reviving Canada Post: A Blueprint for Resurrecting Canada’s Economy
Introduction: The Amazon Returns Experience A few weeks ago, I had to return an item I bought on Amazon. Recently, Amazon added a drop-off option at Staples stores—just show the QR code they provide, no packaging or postage required. Although it takes me a few minutes longer to drive to Staples than to the nearest […]
Canada Post: Road to Reinvention
Is it time to shut down Canada Post? Canadian postal workers plan to strike if their demands aren’t met. While this news could raise eyebrows, it didn’t raise much concern for most Canadians, who are unlikely to feel the impact even as the holiday season approaches. Canada Post’s slide into irrelevance seems almost inevitable—but is […]
The Value of Values
Aligning Organizational and Individual Values: A Guide for Business Leaders, Part 1 Imagine you’re the founder or the CEO of a growing business. You’ve heard about the importance of company values, so you gather your team for a brainstorming session. After a few hours and several pizzas, you emerge with a list of inspiring words: […]