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Search Results for: efficiency
3 Fundamental Rules of Personal Efficiency
There is a phenomenon known as “induced demand.” For example, if you have a congested road network, widening highways will not ease congestion sustainably; often the congestion gets worse, because of the “induced traffic.” You may have experienced this phenomenon yourself: you have already reduced your sleep time, your TV time, your “quality family time” […]
Starbucks’ Strategic Schizophrenia: Can a Pit-Stop Manager Run a Spa?
I recently ran a poll on Facebook to find the “best cafe” in my area. Out of dozens of local venues, two absolute leaders emerged, with a few others trailing behind. But here is the kicker: Starbucks was not mentioned once. Not a single time. This is in an area with about a dozen “Iconic […]
Why “Back to Starbucks” is Strategically Impossible
—and what it would take to get close anyway. Upon taking the helm at Starbucks in 2024, CEO Brian Niccol issued a rallying cry: “Back to Starbucks.” He wants to reclaim the “Third Place”—that essential social anchor between home and work – the original Starbucks’ strategy that had once made them the undisputed leader of […]
Q7-Lite: The One-Minute Tool That Reveals What Drives People
… and Unlocks Millions in Lost Productivity. Every company on Earth keeps pouring money into “culture initiatives,” “alignment workshops,” and the usual parade of buzzwords. And yet the underlying problem never changes: People don’t understand what truly motivates them – or anyone else. They think they know. Everyone swears they know. But when you put […]
What the Feds Could Indeed Improve—Without DOGE
Having explored in Part 1 how the Department of Government Efficiency (DOGE) represents a fundamentally flawed approach to federal transformation, let’s now turn to the realistic alternatives that could deliver meaningful, sustainable improvement. The Realistic Efficiency Opportunity Based on my extensive experience with organizational transformation across private and public enterprises, federal efficiency can improve dramatically—without […]
Frogs as Lubricant: The Good, the Bad, and the DOGE
My guide on a tour of an ancient windmill, dressed as the 18th-century miller, explained with a nasty smile that he used frogs as lubricant. “Not the best lube,” he chuckled, “but widely available and virtually costless.” Simple and effective, like all ingenious things. Indeed, if cost-cutting is your only concern and “biotic resources” are […]
Why Democrats Lost
Leadership Lessons for Business from Trump’s Win In the post-election postmortem, analysts have been dissecting the Democratic defeat like blind men describing an elephant—each touching a different part, yet missing the entire creature. Hundreds of explanations have emerged, from messaging missteps to demographic shifts. But these are mere symptoms, not the underlying root cause. Attempts […]
Reviving Canada Post: A Blueprint for Resurrecting Canada’s Economy
Introduction: The Amazon Returns Experience A few weeks ago, I had to return an item I bought on Amazon. Recently, Amazon added a drop-off option at Staples stores—just show the QR code they provide, no packaging or postage required. Although it takes me a few minutes longer to drive to Staples than to the nearest […]
Canada Post: Road to Reinvention
Is it time to shut down Canada Post? Canadian postal workers plan to strike if their demands aren’t met. While this news could raise eyebrows, it didn’t raise much concern for most Canadians, who are unlikely to feel the impact even as the holiday season approaches. Canada Post’s slide into irrelevance seems almost inevitable—but is […]