As we start seeing the light at the end of the COVID-19 tunnel, we realize that we are not going to get back to normal. The new normal will be different. The pandemic crisis has been an “up-or-out” test for most businesses. Only the teams that have engaged employees will come out stronger. As a […]
Tag: organizational change
Glassdoor reviews and comments are very reliable. If you are considering a role with a new company, the Glassdoor reviews are your starting point. And if you are in a leadership position and care about your business, these anonymous reviews left by your colleagues may help you run the business better.
Once upon a time, there was a Millennial VP who believed in all things but three. He did not believe in engagement, he did not believe in purpose, he did not believe in servant leadership. His father, the CEO, told him that such things did not exist. As there was no engagement or purpose in […]
One day, HRs will all be able to get the best imaginable employees: they will print them on a 3D printer, using the profile and settings prompted by the AI (and recycle the misprinted ones, of course). But before we get there, the true competition will be about people. For the next decade or two, […]
When you have a health problem, you see a specialist. You don’t ask “Hey, you don’t have diabetes, how can you tell me what to do?” When you have a legal problem, you see a lawyer. You do not ask the lawyer if he has ever been divorced or – better – had a felony […]
Last week, I attended a meeting at an organization that I will not name here, although they will hardly ever read this because everybody in the organization is “crazy busy.” No wonder: about 20 people attended the meeting, half of them dissolved soon because they were “triple-booked,” and no decision or minutes followed, of course. […]
There are three ways to improve business performance of any organization: Technology – Processes – People. New technology may give you a sizeable performance boost. However, it will NOT guarantee you a lasting competitive advantage because your competitor will probably invest in similar equipment or technology. New equipment will not protect you in case of […]
A very Lean process Improvement history, with key milestones from ancient times – to our days. Feel free to add important events or correct the math.
As a leader, you have to always stand for your team, right? Wrong. Rather, first, you need to make sure you realize which team is “your team.” That may sound counterintuitive but that’s life. Being a manager (team lead, manager, director, etc.), you are in charge of a unit consisting of several individuals. If you […]
Dan Pontefract gave a good rundown of the recent continent-wide racial-bias training that Starbucks developed and delivered in record time. Starbucks reacted in an exemplary manner, but has the training achieved the goal? Unless we tacitly agree that the actual goal of Starbucks was to stomp out the public-relations wildfire, their expensive exercise has not […]