There are three ways to improve business performance of any organization: Technology – Processes – People. New technology may give you a sizeable performance boost. However, it will NOT guarantee you a lasting competitive advantage because your competitor will probably invest in similar equipment or technology. New equipment will not protect you in case of […]
Performance Improvement History in Formulas
A very Lean process Improvement history, with key milestones from ancient times – to our days. Feel free to add important events or correct the math.
The Risk is Still There
Is it just me, or this is a universal tendency now – looking for Life Hacks instead of working towards Excellence?
Are you one of OZ?
Are you one of OZ? It is very hard to believe but it’s been 10 years since we had that wonderful BBQ in the Windsor Station courtyard…. There’s no cozy courtyard anymore, and we have all gone our own ways that were unknown to most of us ten years ago. At OZ, we had an […]
Project Management: Eating an Elephant
Here’s how to plan and deliver your project without a project management certification: just imagine that you have to eat an elephant, and follow these steps. If the elephant is really big, find the way to have only one elephant dropped on your plate. Make sure that the elephant is … well, does not move. This […]
Team Values and Performance
A VP friend complained the other day that “the job is OK but I can’t get myself to the office, every day.” Before that statement, he looked and sounded like a happy senior executive who was steady and successful on his career path. Not true, he says. He is actually envious of people who have […]
Always Stand Up for Your Real Team
As a leader, you have to always stand for your team, right? Wrong. Rather, first, you need to make sure you realize which team is “your team.” That may sound counterintuitive but that’s life. Being a manager (team lead, manager, director, etc.), you are in charge of a unit consisting of several individuals. If you […]
Analyzing the Purpose of Starbucks Training
In recent years, a widespread trend of racial-based training has affected numerous companies across the continent, often at significant cost and time investment. Although its popularity has begun to wane, many organizations continue to invest considerable resources in such initiatives, negatively impacting their overall performance. Starbucks was at the forefront of implementing racial-based training, exemplifying […]
Canada Cost Post-Saving Math
(On the photo, a post(wo)man delivering mail to the residents of Freising, Munich area) Door-to-door mail delivery to urban customers has been phased out in Canada in the last five years. This was a major cost-saving initiative of Canada Post. As a performance improvement specialist, I doubt its value for Canadians. Without a doubt, there is […]
Unlock an Extra Hour Daily: A Practical Exercise for Work-Life Balance
Imagine gaining an extra hour every day to spend with your family or away from the office. The best part? It won’t cost you a dime. All you need is a pen and paper. Over the years, I have conducted this exercise with numerous clients, and the results have consistently been positive. On average, you […]