How Mark Carney Turned a Diplomatic Apology into a Masterclass in Leadership Communication In politics as in management, what you say is rarely as important as how you say it. Tone, timing, and phrasing decide whether you calm a storm or start one. And few recent moments illustrate that better than Prime Minister Mark Carney’s […]
Tag: communication
The Insidious Art of “Patter” – And How to Resist It
A Leadershit Lesson from Trump Have you ever felt mesmerized by a politician’s speech or a salesperson’s pitch, almost unconsciously being lulled into agreement? You may have experienced the powers of “patter” – an insidious technique of using strategic repetition and cadence to bypass rational thinking. At its core, patter involves the strategic use of […]
Improve Meeting Efficiency
To make your meetings meaningful and effective, we developed a Meeting Management Monitor that will help you achieve up to 50% improvement after just a few meetings.
Keeping You Motivated: COMA Grand Opening with (de)Motivational Posters
According to research, motivational posters generally do not work. In fact, even the most impressive image loses its motivational force if you are exposed to it for an extended time, and undermines your natural desire to work better. Conversely, if you are exposed long enough to what, in all honesty, is a DEmotivational poster – […]
Lean Email with 5S
How many unread emails are in your mailbox now? Dozens? Hundreds? A year ago, one executive complained to me that he had over 3000 emails in his inbox, most of them unread. Six months later, he updated the figure to 5000, i.e. his unread backlog is growing slowly but surely, and so does his frustration. […]
What Steve Jobs Knew Before the Great Resignation
Steve Jobs may have been a controversial leader – but a smart one. And there was something that he understood particularly well and used as a foundation for his management approach.
Working From Home During COVID Lockdown
Working from home may be hard at first, especially if #WFH is not your thing. Individual circumstances make it difficult to follow the mass-media advice. Would it not be better to just do your job conscientiously? Do your best. It is not that complicated: use common sense and stay human.
If you continue doing your best during this involuntary shutdown, you’ll get a head start over the competitors after this emergency is over – soon.
Did You Leave Your Money on the Table?
Will you get concerned if someone is stealing from your office safe on a daily basis? Of course. But not before you notice the shortage. However, if the money drain has been there for a while, you are likely to continue ignoring it. As time is money, meetings are one of those drains. Research shows […]
You Don’t have to be Steve Jobs to Run Meaningful Meetings
Last week, I attended a meeting at an organization that I will not name here, although they will hardly ever read this because everybody in the organization is “crazy busy.” No wonder: about 20 people attended the meeting, half of them dissolved soon because they were “triple-booked,” and no decision or minutes followed, of course. […]
Five Points That Will Make Your Team Efficient, Fast
1. Make the Purpose of your company clear. Your Mission, your Vision, your Purpose – you may call it whatever you like, but your company needs one, and it must be meaningful. Make it clear to yourself first, then share with your team. If you find this “touchy-feely stuff” below your leadership greatness – do not bother […]