If you came here to read about effective management and leadership, don’t be surprised: the Gaza problem is not just about politics. Rather, it is a business case where the global progressive business community can apply its collective experience to help create a prosperous future for millions of people who have been neighbors for eternity. […]
Category: consulting
Frogs as Lubricant: The Good, the Bad, and the DOGE
My guide on a tour of an ancient windmill, dressed as the 18th-century miller, explained with a nasty smile that he used frogs as lubricant. “Not the best lube,” he chuckled, “but widely available and virtually costless.” Simple and effective, like all ingenious things. Indeed, if cost-cutting is your only concern and “biotic resources” are […]
Canada Post: Road to Reinvention
Is it time to shut down Canada Post? Canadian postal workers plan to strike if their demands aren’t met. While this news could raise eyebrows, it didn’t raise much concern for most Canadians, who are unlikely to feel the impact even as the holiday season approaches. Canada Post’s slide into irrelevance seems almost inevitable—but is […]
Enhance Your Process Performance
Are you looking for ways to improve your business processes without a hefty investment? Look no further! Our simple and effective method and tool will help you assess and enhance your process performance, delivering measurable results within days. Introducing the Process Performance Potential (PPP) tool, developed in collaboration with a client striving for excellence. This […]
Is leadership better than management?
This is a popular question, but I find the entire “leadership vs. management” dichotomy to be misguided and unproductive. Comparing the two concepts along the better–worse axis is almost from the realm of apples vs oranges. Originally, management was viewed as a formal organizational role focused on planning, organizing, staffing, directing and controlling resources to […]
The Insidious Art of “Patter” – And How to Resist It
A Leadershit Lesson from Trump Have you ever felt mesmerized by a politician’s speech or a salesperson’s pitch, almost unconsciously being lulled into agreement? You may have experienced the powers of “patter” – an insidious technique of using strategic repetition and cadence to bypass rational thinking. At its core, patter involves the strategic use of […]
A Hidden Benefit of 360-Degree Reviews
Ever wondered if there’s more to 360-degree reviews than meets the eye? In this article, we’ll uncover yet another A360 secret that could transform your team’s dynamics. We’ll explore real-life examples and offer practical insights that may change the way you view feedback and leadership development. In Part 1, I outlined the benefits of 360-degree […]
360-degree Assessment: Best Practices
Every New Year celebration comes with the burden of annual performance reviews. More often than not, the review includes a dreaded 360-degree assessment. I am not going to spend your time on the well-documented downsides of this tool. On the contrary, the tool may be essential for people development – if you follow these Assessment-360 […]
When Quality Meets Diversity, Diversity Wins
Apparently, not many people wanted to admit that When Lean and Safety Meet, Lean Wins — but today many businesses are more cautious with Lean, thanks to Boeing. And here’s more good news! Recently, we learned that When Diversity meets Quality, Diversity wins. This time, it did not cost 346 lives, thanks to Boeing again! […]
Beyond Criticism: Redefining 360-Degree Feedback for Success
In a recent podcast, esteemed management consultant Pat Lencioni blasted the universally-known 360-Degree Assessment tool, tearing it apart virtually. Surprised initially, I soon realized that Pat’s negative experience was rooted in the worst version of the tool. My extensive use of 360-Degree Feedback over the years, with various clients, has proven exceptionally helpful. What would […]