This is a popular question, but I find the entire “leadership vs. management” dichotomy to be misguided and unproductive. Comparing the two concepts along the better–worse axis is almost from the realm of apples vs oranges. Originally, management was viewed as a formal organizational role focused on planning, organizing, staffing, directing and controlling resources to […]
Category: consulting
The Insidious Art of “Patter” – And How to Resist It
A Leadershit Lesson from Trump Have you ever felt mesmerized by a politician’s speech or a salesperson’s pitch, almost unconsciously being lulled into agreement? You may have experienced the powers of “patter” – an insidious technique of using strategic repetition and cadence to bypass rational thinking. At its core, patter involves the strategic use of […]
A Hidden Benefit of 360-Degree Reviews
Ever wondered if there’s more to 360-degree reviews than meets the eye? In this article, we’ll uncover yet another A360 secret that could transform your team’s dynamics. We’ll explore real-life examples and offer practical insights that may change the way you view feedback and leadership development. In Part 1, I outlined the benefits of 360-degree […]
360-degree Assessment: Best Practices
Every New Year celebration comes with the burden of annual performance reviews. More often than not, the review includes a dreaded 360-degree assessment. I am not going to spend your time on the well-documented downsides of this tool. On the contrary, the tool may be essential for people development – if you follow these Assessment-360 […]
When Quality Meets Diversity, Diversity Wins
Apparently, not many people wanted to admit that When Lean and Safety Meet, Lean Wins — but today many businesses are more cautious with Lean, thanks to Boeing. And here’s more good news! Recently, we learned that When Diversity meets Quality, Diversity wins. This time, it did not cost 346 lives, thanks to Boeing again! […]
Beyond Criticism: Redefining 360-Degree Feedback for Success
In a recent podcast, esteemed management consultant Pat Lencioni blasted the universally-known 360-Degree Assessment tool, tearing it apart virtually. Surprised initially, I soon realized that Pat’s negative experience was rooted in the worst version of the tool. My extensive use of 360-Degree Feedback over the years, with various clients, has proven exceptionally helpful. What would […]
EXCELLENCE: The Subtle Art of Reframing Your Elephant
If Tom Peters had written Anna Karenina, he would have started the novel with the words: “All struggling companies are alike; each successful organization excels in its own way.” Achieving Excellence means different things to different companies, and therefore their strategies may vary. Except that in many cases, they don’t. Driven by a uniquely American […]
Dispelling the Myth: Flat Hierarchies and the Pursuit of Genuine Diversity
Hierarchies play a crucial role in facilitating efficient information exchange within organizations. When teams are congruent, organizations can flatten their hierarchies, boost creativity and performance, and maintain genuine diversity.
Improve Your Process Performance
Are you seeking ways to enhance your business processes without breaking the bank? Look no further! Our simple and effective method and tool will help you assess and improve your process performance, delivering measurable results within days. Introducing the Process Performance Potential (PPP) tool, developed in partnership with a client – a good company that […]
Improve Meeting Efficiency
To make your meetings meaningful and effective, we developed a Meeting Management Monitor that will help you achieve up to 50% improvement after just a few meetings.