Category: consulting

When Quality Meets Diversity, Diversity Wins

When Quality Meets Diversity, Diversity Wins Quality Diversity

Apparently, not many people wanted to admit that When Lean and Safety Meet, Lean Wins — but today many businesses are more cautious with Lean, thanks to Boeing. And here’s more good news! Recently, we learned that When Diversity meets Quality, Diversity wins. This time, it did not cost 346 lives, thanks to Boeing again! […]

Beyond Criticism: Redefining 360-Degree Feedback for Success

Beyond Criticism: Redefining 360-Degree Feedback for Success 360-Degree Assessment

In a recent podcast, esteemed management consultant Pat Lencioni blasted the universally-known 360-Degree Assessment tool, tearing it apart virtually. Surprised initially, I soon realized that Pat’s negative experience was rooted in the worst version of the tool. My extensive use of 360-Degree Feedback over the years, with various clients, has proven exceptionally helpful. What would […]

EXCELLENCE: The Subtle Art of Reframing Your Elephant

EXCELLENCE: The Subtle Art of Reframing Your Elephant Reframing Elephant

If Tom Peters had written Anna Karenina, he would have started the novel with the words: “All struggling companies are alike; each successful organization excels in its own way.” Achieving Excellence means different things to different companies, and therefore their strategies may vary. Except that in many cases, they don’t. Driven by a uniquely American […]

Dispelling the Myth: Flat Hierarchies and the Pursuit of Genuine Diversity

Dispelling the Myth: Flat Hierarchies and the Pursuit of Genuine Diversity Dispelling the Myth: Flat Hierarchies and the Pursuit of Genuine Diversity

Hierarchies play a crucial role in facilitating efficient information exchange within organizations. When teams are congruent, organizations can flatten their hierarchies, boost creativity and performance, and maintain genuine diversity.

The Performance Triangle: Three Factors that Boost Team Potential

The Performance Triangle: Three Factors that Boost Team Potential The Performance Triangle

In this post, you’ll learn the core differences and similarities between employee engagement, motivation, and job satisfaction. The Performance Triangle offers a powerful visualization of the interplay of factors that impact your team’s performance. By leveraging this model, you can identify the specific areas that need improvement and develop a strategy to achieve excellence. By […]

The Transition: Employee to Managerial Role

The Transition: Employee to Managerial Role The "admin"-to-"subject matter" ratio changes as we we climb the ladder

Are exceptional employees bound for managerial success? Not necessarily. While being deemed a “good employee” may increase the likelihood of promotion to a management position, being a good manager requires a distinct set of personal traits, skills and values. In general, managerial roles require a unique skill set, often emphasizing “soft” skills. Being an employee […]

Best Employers and Top Universities, Part 2

Best Employers and Top Universities, Part 2 Best Employers and Top Universities

Do you need a university degree? Here’s what may save you a lot of money and a few precious years of your life: To build a successful career in the Knowledge Economy, you most likely don’t need a degree. Only 300 out of 2900 large organizations made the final list of Canada’s Best Employers – […]