Tag: organizational change

When Quality Meets Diversity, Diversity Wins

When Quality Meets Diversity, Diversity Wins Quality Diversity

Apparently, not many people wanted to admit that When Lean and Safety Meet, Lean Wins — but today many businesses are more cautious with Lean, thanks to Boeing. And here’s more good news! Recently, we learned that When Diversity meets Quality, Diversity wins. This time, it did not cost 346 lives, thanks to Boeing again! […]

Boeing Lean Blowout: Losing It on the Fly

Boeing Lean Blowout: Losing It on the Fly

The news of loose bolts and other ‘installation issues’ in the grounded Boeing 737 Max 9 jets is undeniably concerning. However, there is a silver lining to this revelation: I am confident that these appalling disasters are direct consequences of “lean” production, regardless of what it may be labelled at Boeing for political reasons. Ironically, […]

EXCELLENCE: The Subtle Art of Reframing Your Elephant

EXCELLENCE: The Subtle Art of Reframing Your Elephant Reframing Elephant

If Tom Peters had written Anna Karenina, he would have started the novel with the words: “All struggling companies are alike; each successful organization excels in its own way.” Achieving Excellence means different things to different companies, and therefore their strategies may vary. Except that in many cases, they don’t. Driven by a uniquely American […]

Employee Engagement: Practical Steps to Take Now

Employee Engagement: Practical Steps to Take Now employee engagement: first steps

This is Part 2 of “How to improve employee engagement”. In Part 1, we discussed “What is employee engagement” and how much it costs to not have an engaged workforce (more than you might imagine). In this part, we introduce the first practical steps you should take to improve your team’s engagement. While searching for […]